AU Small Finance Bank Customer Care Number
If you are a customer of AU Small Finance Bank and need assistance with any banking-related queries or issues, you can easily reach out to their customer care team. AU Small Finance Bank provides various channels through which you can contact their customer care representatives. In this article, we will provide you with the AU Small Finance Bank customer care number and other contact details.
Contacting AU Small Finance Bank Customer Care
AU Small Finance Bank offers multiple ways to get in touch with their customer care team. You can choose the method that is most convenient for you:
1. Customer Care Helpline Number: AU Small Finance Bank has a dedicated helpline number for customer support. You can dial 1800-1200-1200 to speak with a customer care representative. This helpline is available 24×7, so you can reach out anytime you need assistance.
2. Email Support: If you prefer to communicate through email, you can send your queries or concerns to customercare@aubank.in. Make sure to provide all the necessary details in your email so that the customer care team can assist you effectively. You can expect a response within a reasonable timeframe.
3. Branch Visit: Another option is to visit your nearest AU Small Finance Bank branch and speak with the customer care executive in person. You can find the nearest branch using the branch locator on the bank’s official website.
Tips for Contacting AU Small Finance Bank Customer Care
When reaching out to AU Small Finance Bank customer care, it’s important to keep the following tips in mind to ensure a smooth and efficient resolution to your query or issue:
1. Keep Your Account Details Handy: When contacting customer care, have your account details, such as your account number and customer ID, readily available. This will help the customer care representative assist you more effectively.
2. Be Clear and Concise: Clearly explain your query or issue to the customer care representative. Provide all the necessary details and be concise in your communication. This will help the representative understand your concern better and provide a suitable solution.
3. Take Note of Reference Numbers: If you are given a reference number for your query or complaint, make sure to note it down. This reference number can be useful for future reference or escalation if required.
4. Follow Up if Needed: If you do not receive a satisfactory resolution or response from the customer care team, don’t hesitate to follow up. You can reach out again through the same channel or escalate the matter through the bank’s official grievance redressal process.
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Conclusion
Contacting AU Small Finance Bank customer care is easy and convenient. Whether you choose to call their helpline number, send an email, or visit a branch, their customer care team is dedicated to assisting you with your banking needs. Remember to provide all the necessary details and be clear in your communication for a smooth resolution to your query or issue.